Service Designer

As the Innovation Consultant, you will independently and collaboratively work alongside a

multidisciplinary team conducting research, designing, prototyping, testing, and working on

other client-related deliverables.

You will also develop and maintain direct relationships with clients that you must handle with

respect and professionalism, as you ensure project results exceed their standards.

If this describes your interest and you are a team player, a fast learner, have good communication skills, and a passion to solve ambiguous and complex problems, then this

might be the role for you.

P.S: Exclusively for Georgia residents, US citizens (available to move to Georgia).

> Responsibilities

Working on Strategic projects to help our clients solve their problems through Design

Thinking methods (other approaches such as Lean Startup and Jobs-to-be-done are a plus)

Planning and conducting field research, gathering findings and uncovering insight

Bringing critical thinking in every step of the projects, and constantly complimenting ideas

with current examples and references

Collaborating with team and office members located around the world

Organizing and leading creative workshops

Paying attention to detail to deliver high quality results

Self-managing own goals and tasks, and asking for help when needed

Engaging and participating in projects with prospects and/or clients

Developing and maintaining relationships with clients

Bringing a fresh perspective and the confidence to build upon discussion

Preparing and presenting client presentations throughout the development of a project

Supporting with internal MJV projects (such as employee engagement and marketing

initiatives)

> What we’re looking for

Bachelors in Design / Service Design / Digital Design / Innovation Design / Business

Administration (or related fields) with 5 years of experience OR Masters in similar fields with

applied experience of at least 3 years.

Experience must be related to design, design research, digital development, UI/UX, graphic

design, product design, design strategy, business strategy or innovation consulting

Portfolio is required

Empathetic, unbiased, inclusive perspectives that lead to real human-centered design

Strong communication skills (verbal, written and graphic)

Strong strategic mindset and desire to contribute, balanced with a passion to listen and

evaluate everyone’s contribution

Creative thinking and the ability to think strategically to help conceptualize solutions to solve

our prospects’ and clients’ challenges

Workshop design and facilitation skills