UX/Services Designer

At knowmad mood we think big🌌, we look for opportunities🧭 and we want to grow with you🏗! Our international vision 🗺 allows that wherever you live, you have the door open to discover and professionally nourish yourself with job opportunities, projects and motivating initiatives in which you can participate, both nationally and internationally.

In addition, this month we have been published in the prestigious Leaders Ranking of the 150 COMPUTING ICT companies where the companies with the highest turnover in the Spanish market appear and among which is atSistemas occupying position number 60 💥 a number that curiously symbolizes responsibility and service that must be achieved through love and care, as well as what we put into our daily lives in our services and towards our colleagues.

From knowmad mood🧡❤💛 we want our talent to have the balance between personal life ♀️🧙🏻 and professional projection 👨🏻‍💻

“The truth is not found outside. No teacher, no writing can give it to you. It is within you and if you want to get it, look for it in your own company” (Osho). At knowmad mood, we want you to have tools to design your professional and personal development plan 🚀☮

Here you will find a team that enjoys its work 🤩 committed to quality ✳ that helps its colleagues 💟 and with space to learn and give the best of itself! From HR we will be with you throughout your entire process in the company, supporting you in all you need! ♾

What do we value?

– Bachelor’s Degree in Service Design, User Experience Design, Interaction

Human- Computer or a related field

– 3-5 years of experience as a Service Designer

– Strong understanding of user-centered design principles

– Proven track record of successfully implementing UX solutions

– Experience working in agile environments

– Experience with user research methodologies, including interviews, surveys

and usability testing

– Excellent communication and presentation skills

– Ability to work independently and as part of a team

What will your functions be?

– Organize, support and execute generative user research activities and

evaluative.

– Use participatory and human-centered design methods (Human-Centered)

to develop a solid understanding of the current state of processes and articulate a

future vision for our services.

– Build service design and design thinking artifacts (e.g. service

blueprints, user journeys, flows and process maps) to achieve acceptance of the

problem and the solution.

– Facilitate participatory design and co-creation workshops with stakeholders and team members

equipment.

– Establish service design processes.

– Advocate for the user through human-centered design methodologies to

Strategically define ideal experiences and solutions across touchpoints

digital and in person

– Carefully coordinate with other UX designers and researchers by exchanging

constructive feedback that helps take the user experience to the next level

– Contribute to the maturity of Human Centered Design practices and processes in

the entire IT Organization.