ARCHIVEDFinanceFull Time
Service Designer
BBVA en Argentina
◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-LevelExpand ▾
- Location
Buenos Aires, Buenos Aires Province, Argentina - RemoteNo
- Work Styleonsite
- SeniorityMid-Level
- Experience2+ years
- TypeFull Time
- SalaryUnspecified
- IndustryFinance
- Departmentdesign
- Posted202w ago
- ExpiresJanuary 13, 2023
Skills
service designcustomer experiencevalue proposition designstrategic designjourney mappinggap analysis
We are looking for a Service Designer to create service products with the aim of generating added value in the user experience.
Your main challenges will be:
- Analyze the 360º vision of the client.
- Understand the types of customers and analyze their experience with the Bank.
- Create and analyze coster journeys.
- Voice of the customer measurement and NPS analysis.
- Make value propositions based on customer experience.
- Collaborate with the design team to detect pain points and put together the solution.
What we ask of you:
- Advanced student or graduate of Administration, Design or related.
- 2 years experience in similar positions.
- That you have a vision and strategic thinking.
- Be creative and innovative.
- Experience in banking and finance is valued.
WE WILL WAIT FOR YOU!!!