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ARCHIVEDAgency / ConsultancyFull Time

Service Designer

EY

EY

◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Senior
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  • LocationArgentina flagBuenos Aires, CABA
  • RemoteNo
  • Work Styleonsite
  • SenioritySenior
  • Experience6+ years
  • TypeFull Time
  • SalaryUnspecified
  • IndustryAgency / Consultancy
  • Posted262w ago
  • ExpiresNovember 19, 2021
Skills
service designstoryboardingworkshop facilitationjourney mappingservice blueprintprototypinguser researchinterviewsvisual design
Requirements: 
  • A good theoretical base and practical experience in service design, storytelling and workshop facilitation.
  • Practical knowledge of experience mapping and service prototyping to illustrate and test solutions and ideas (customer journeys, service design blueprints, storyboards, roleplay, etc.).
  • Ability to lead projects; autonomy and responsibility to meet your goals without having to be controlled.
  • Ability to understand business needs and interact directly with the interlocutors in our clients, even at the highest levels of organizations.
  • Good communication and relationship skills.
Responsibilities, Qualifications, Certifications – External
 Add you points:
  • Research experience (in-depth interviews, participant observation, etc.).
  • Strong writing skills and ability to present findings clearly, convincingly, and credibly.
  • Have consulting or teaching experience.
  • Knowledge of CX metrics.
  • Good eye for visual design and handling of digital design tools.
  • Enough English language to read continuously, write an email and have a conversation.
  • Management of other languages ​​in addition to English.
  • Sense of humor.