Lead Service Designer

Appscore is a leading product, design and innovation consultancy providing services that help transform and empower businesses. We work with Australia’s leading enterprise companies to provide meaningful contribution and value, since 2009 our mission has been to change lives through amazing digital experiences, revolutionize our customers businesses by creating game changing technology and drive digital adoption by creating user value in everything we create.

Clients often come to us with requests for things that have never been done before or wanting to innovate how they currently do things. Working for us, you will be challenged to do things you have not done before, working on large scale projects to drive digital transformation for our enterprise clients across a variety of sectors. You will work with emerging technologies and tools that will help further your growth.

We are looking for a Lead Service Designer to join us for an initial 6 month contract, with a strong likelihood of extension.

Key skills needed

• Complex current and future state analysis
• Ability to work autonomously and direct the design approach
• Strong verbal, visual and written communication.
• Strong Service Design skills.
• Financial Service Experience preferred

Key Deliverable

• Current and Future state definition
• Service Blueprint
• Usability Assessment
• Prototype Wireframes

Due to COVID, you will start of working remotely and will return to the office when it is safe to do so.