Service Designer

Service Designer 

• Temporary opportunity up to 24 months, with possibility of extension or Ongoing 
• Clerk Grade: 11/12 The package includes a base salary range of $131,094 to $151,609 plus employer’s contribution to superannuation and annual leave loading 
• We offer flexible work arrangements 

Benefits of working for DCS 

• Accrued flexible leave 
• Hybrid working options- flexibility to work from home and office 
• Potential to work anywhere in NSW 
• Generous leave entitlements including up to 14 weeks parental leave 
• Access to health and well-being programs including Fitness Passport 
• Competitive pay and conditions 

Your experience 

• Product focused service designer who can lead a project from initial discovery all the way through to design and delivery. 
• You will possess strong Design Thinking and Research skills and be able to combine these with your Lean Product Design and Agile methodologies to enable and support product teams to deliver best of breed digital services. 
• You are someone who can think high level and approach opportunities or problems with a strategic perspective, making use of customer insight and product data. 
• Thrive in collaborative environments, can lead co-creation and bring stakeholders along the journey. 
• Strong negotiation skills to maintain a focus on our customers and can effectively communicate complex concepts to stakeholders or team members. 
• Eager to challenge the status quo, learn, improve their skills and the way our teams work. 

Your day-to-day 

• Leading a project from initial discovery all the way through design and delivery. 
• You will possess strong Design Thinking and Research skills and combine these with your Lean Product Design and Agile methodologies to enable and support product teams to deliver best of breed digital services. 
• Working closely with the business and development teams, you can identify and frame customer problems and opportunities and be able to provide a pragmatic point of view on how this contributes to strategic product planning. 
• You will thrive in collaborative environments, where your leadership and consultation skills can demonstrably lead to co-creation of services. 
• Bring stakeholders along the journey and possess strong negotiation skills and be able to effectively communicate complex concepts to stakeholders or team members.