Service Designer

We are looking for a Dutch Service Designer/UX Researcher to join our team and work with our clients on creating exceptional user experiences for their customers.

Who are we?

EOLIS GROUP is a Digital & Marketing In-housing Company that helps its clients to grow their own in-house digital & marketing capabilities whether they need digital, creative, content, marketing or tech skills or strategic thinking around in-housing models, organization, technology, finances, and talent.

What are your responsibilities?

• You oversee the ongoing advancement of customer research and its integration within the organization.
• As an expert, you enhance the Service Design team’s expertise with your extensive experience in UX research.
• You mentor UX and policy teams in carrying out interviews, surveys, user labs, and data analysis.
• You create research strategies to support multiple teams.
• You provide support to UX and policy teams in executing interviews, surveys, user labs, and data analysis.
• You promote a data-centric approach to shaping product development.
• Use design thinking and agile methodologies to iterate and improve the design process.

Who are we looking for?

• Bachelor’s degree or equivalent in design, human-computer interaction, psychology, or a related field.
• At least 3-5 years of experience in a similar position.
• Native Dutch, and a good knowledge of English, both spoken and written, are required.
• Proficiency in data analytics, with an understanding of Python programming.
• Experience working with Adobe Campaign, leveraging its tools for effective campaign management.
• Strong knowledge of UX research methods and tools, such as usability testing, surveys, and interviews.
• Experience with design thinking and agile methodologies.
• Strong communication and collaboration skills.