ARCHIVEDNon ProfitFull Time
Service Designer

FIESC - Federação das Indústrias de Santa Catarina
Vacancy to work at Hangar, new products and new business area at FIESC / SESI / SENAI / IEL.
Responsibilities
- Lead the process of developing new products and businesses in partnership with the technical areas, modeling the best experience to deliver value to customers and users
- Research, segment and understand customers and users
- Model products and business models
- Support the communication strategy, sales and product launches
- Define service quality indicators and standards to be monitored
- Define and apply tests
- …
Qualifications
Experiences: 06 months of experience as a service designer or related activities
Education: Complete higher education
Notes: Desirable CNH B