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ARCHIVEDInsuranceFull Time

Service Designer

Icatu Seguros

Icatu Seguros

◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-Level
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  • LocationBrazil flagRJ
  • RemoteNo
  • Work Styleonsite
  • SeniorityMid-Level
  • TypeFull Time
  • SalaryUnspecified
  • IndustryInsurance
  • Posted247w ago
  • ExpiresFebruary 28, 2022
Skills
service designinnovationuser researchquantitative researchqualitative researchjourney mappingservice blueprintworkshop facilitationdesign sprintsprototyping
Cross-Functional Partners
business stakeholders
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.R$93k
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From the 2026 Salary(+) Report

R$93k

median base salary

R$74kR$106k
LowHigh

Based on 33 respondents

mid roles in Brazil

Explore Full Report →

Description

Academic education:

Design, Administration, Marketing and related areas.

Prerequisites:

Knowledge and experience in service design projects

Main responsibilities:

Conduct discovery and ideation processes with partners and internal teams to create new products, services and processes.

Creating protocols and conducting user surveys (quanti and quali).

Journey mapping to identify pain and opportunities for improvement

Blueprint design to detail the processes required to deliver our services

Facilitation of workshops and design sprints (face-to-face and remote)

Prototyping and Service Testing