Service Designer

We want to see the cities designed for promoting the mental and physical health of its citizens’. We want to contribute to trend where short trips in a city could be taken by micromobility devices (e.g bike, e-scooter). Being tech. enthusiasts, our way is to support the change through the use of technology.

Looks like your cup of tea? Are we on the same page? Come join us, we’re looking for you!

Your daily adventures will include:

• Supporting management with comprehensive customer journeys from our key customer segments;
• Building the service guidelines for our reselling partners and franchisers;
• Collaborating with other members of Product teams to refine usability of our products;
• Improving our UI and UX across all product and service verticals;
• Enabling a strong design organization, where strategic decisions are based on well understood customer behavior and user interactions.

We’re looking for:

• Experience of working in a product-driven organization;
• Experience in building customer journey’s and personas;
• Analytical skills and data-driven mindset combined with creativity and “out of the box” problem solving mentality;
• Ambition and will to grow into an established and confident Design Leader, who enables the company to conquer new customer segments in new markets;
• Sincere wish and willingness to push cities towards micromobility as primary commuting choice to enable the future with a more sustainable urban environment;
• Excellent written and verbal communication skills in English;

Also would be great if you have (but not mandatory):

• Experience of working at a B2B growth company;
• Experience in micromobility industry;
• Additional language skills in French, Spanish or German

We can provide you:

• Competitive remuneration, result based bonus;
• Personal & professional development opportunities;
• International working environment (we’re present in 27+ countries with offices in EE/US);
• Motivated colleagues having similar goals of making a positive impact;
• Start-up atmosphere with a scale-up mentality
• Team events, intra-company gatherings etc.