Skip to main content
ARCHIVEDEnergyFull Time

Service Designer

Wärtsilä

Wärtsilä

◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-Level
Expand ▾
  • LocationFinland flagHelsinki
  • RemoteNo
  • Work Styleonsite
  • SeniorityMid-Level
  • Experience2+ years
  • TypeFull Time
  • SalaryUnspecified
  • IndustryEnergy
  • Posted310w ago
  • ExpiresOctober 28, 2020
Skills
service designworkshop facilitationjourney mappingservice blueprintusability testingpersonasprototypingux design
Benefits
professional development
Cross-Functional Partners
engineeringoperations
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.€50k
Expand ▾

From the 2026 Salary(+) Report

€50k

median base salary

€42k€53k
LowHigh

Based on 35 respondents

mid roles in Finland

Explore Full Report →

Responsibilities

– Acting as a Service Designer in IT / operational development projects
o Facilitating Service Design workshops
o Collaborating with various stakeholders to understand user needs and design user journeys
o Arranging design reviews, conducting usability tests and working with the project team to get designs implemented
– Development of Service Design methods and tools at Wärtsilä
– Supporting and coaching colleagues with Service Design methods
– Communication with various stakeholders

Requirements

– M.Sc. in Information Technology or Economics & Business Administration (human computer interaction or similar)
– 2 years work experience as a Service Designer
– Sound understanding of IT development process and business needs
– Solid skills in Service Design methods: workshop facilitation, service blueprints, user journeys, personas, UI prototypes etc. UX design skills are a plus
– Excellent visualization, communication and collaboration skills as well as strong will to make user flow as simple and smooth as possible
– Proactive and goal-focused attitude
– Fluent written and spoken English

We offer

– A challenging job with interesting global projects
– An opportunity to boost and leave your mark on our Service Design journey
– Supportive and skilled colleagues and inspiring atmosphere
– Opportunities for professional development and growth