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ARCHIVEDAgency / ConsultancyFull Time

Senior CX & Service Designer (m / f / x)

Pacemakers Digital Ventures

Pacemakers Digital Ventures

◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-Senior
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  • LocationGermany flagBerlin, BE
  • RemoteNo
  • Work Styleonsite
  • SeniorityMid-Senior
  • Experience4+ years
  • TypeFull Time
  • SalaryUnspecified
  • IndustryAgency / Consultancy
  • Departmentservice design
  • Posted290w ago
  • ExpiresMay 7, 2021
Skills
service designdesign thinkinguser researchinterviewsinteraction designux designprototypingwireframingstoryboardingworkshop facilitationservice blueprintvalue proposition design
Tools
adobe creative suitesketchinvisionhtml
Cross-Functional Partners
external partnersproduct managementengineering
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.€64k
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From the 2026 Salary(+) Report

€64k

median base salary

€55k€73k
LowHigh

Based on 18 respondents

mid roles in Germany

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Tasks

  • You will be the first full-time member of our service design team and you will be responsible for project implementation
  • You will implement human-centered research knowledge in interaction design concepts and find smart UX / UI solutions
  • You are responsible for the functional, conceptual and visual development of presentations and digital products
  • You translate user requirements, in coordination with our teams and customers, into “tangible” concepts – from simple use cases to complex platform projects
  • You moderate customer workshops and present results
  • You ensure that our work is continuously visualized in storyboards, wireframes, mockups or prototypes
  • You communicate relevant insights in order to inspire, convey the value of design and drive strategic decisions in close cooperation with the consulting, product and development teams
  • You build a team of experts in the field of UX / UI

Qualification

  • You have at least four years of experience in the design and implementation of websites / apps, digital products (prototypes, MVPs)
  • You have experience in the interdisciplinary, agile development of concepts and are familiar with concepts such as service design blueprints, empathy maps and value proposition
  • You are very familiar with the Adobe Suite and the common tools such as Sketch & Invision and have also worked with other interaction tools such as Axure or Balsamiq
  • You speak fluent German and English and can engage with different stakeholders in a communicative manner
  • You have in-depth knowledge of design thinking principles and experience in conducting workshops with various stakeholders
  • You are familiar with research methods such as interviews and remote user studies; You have some experience in programming (JavaScript, HTML, CSS)

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