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Service Designer

Bosch Security and Safety Systems

Bosch Security and Safety Systems

◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-Senior
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  • LocationGermany flagGrasbrunn, BY
  • RemoteNo
  • Work Styleonsite
  • SeniorityMid-Senior
  • Experience3+ years
  • TypeFull Time
  • SalaryUnspecified
  • Industryelectronics
  • Posted225w ago
  • ExpiresAugust 5, 2022
Skills
service designdesign thinkinginteraction designprototypinginformation architectureux designuser researchjourney mappingworkshop facilitation
Tools
adobe creative suitemiro
Cross-Functional Partners
engineeringstakeholders
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.€64k
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From the 2026 Salary(+) Report

€64k

median base salary

€55k€73k
LowHigh

Based on 18 respondents

mid roles in Germany

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Job Description

  • As a Service Designer / Interaction Designer, you will contribute on delivering services that will positively impact our customers and bring added value for our company.
  • You will work in an interdisciplinary team to plan, visualize and define new user and service experiences.
  • You will draw on a wide range of skills, from research and interaction design to prototyping and implementation support for our DevOps colleagues.
  • You understand the end-to-end journeys of our various target groups to enhance the overall UX of our digital offerings.
  • Together with our internal and external stakeholders, you will grasp the complex B2B scenarios and simplify them.
  • You prepare and execute user research activities.
  • In addition, you design customer journey maps.
  • In all areas of our company, you create new interaction concepts, with a focus on new digital solutions, such as cloud-based services and customer-facing digital touchpoints.

Qualifications

  • Education: University degree in service design, business design or a comparable qualification.
  • Personality and working practice: curious and open-minded with strong communication skills. Team player qualities as well as an independent working style. Design-driven and user-centric.
  • Experience and knowledge: several years of experience in designing complex service and interaction design systems. Excellent portfolio showcasing design solutions and strategic approaches. Experience in planning and executing user research and designing a user journey map. Experience in planning and conducting co-creation workshops with stakeholders.
  • Qualification: use of modern design tools such as AdobeXD and Miro. A background in human factors is desirable. Deep understanding of information design and architecture as well as design thinking and extracting insights.
  • Enthusiasm: for prototyping and practical UX, as well as for new technologies and challenges.
  • Languages: very good in German and English.

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