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ARCHIVEDAgency / ConsultancyFull Time

Service Designer (m / f / d)

Etribes

Etribes

◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-Senior
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  • LocationGermany flagHamburg, HH
  • RemoteNo
  • Work Styleonsite
  • SeniorityMid-Senior
  • Experience3+ years
  • TypeFull Time
  • SalaryUnspecified
  • IndustryAgency / Consultancy
  • Posted307w ago
  • ExpiresJanuary 8, 2021
Skills
service designdesign thinkingservice developmentuser researchusability testingdata analysisprototypingjourney mappingstrategic designvalue proposition designinnovationcompetitor analysisagile
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.€64k
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From the 2026 Salary(+) Report

€64k

median base salary

€55k€73k
LowHigh

Based on 18 respondents

mid roles in Germany

Explore Full Report →
Your mission
  • You design the entire innovation process for digital products and services (e-commerce products, platforms, ecosystems). You are responsible for user-centered thinking and ensuring a positive experience in every interaction throughout the project cycle.
  • You derive new options for action for business models, develop the design, are involved in agile development and then test prototypes. 
  • You are responsible for the strategic product conception and develop ideas and approaches in co-creation with a highly motivated, cross-functional team.
  • You will develop design concepts, create research designs for prototype validation and carry out user tests.
  • You will analyze user needs, create personas and create customer journeys and value propositions.
  • You advise our customers on innovative solutions and give recommendations for further product development and optimization.
  • You are responsible for your ideas and present your ideas and results to customers.
You bring that with you
  • a degree with a focus on business administration, psychology, product design / service design / design thinking or a comparable qualification
  • several years of experience in the development and implementation of digital product innovations
  • Experience with service design methods and design thinking methods – Follow the user & you exemplify user-centeredness in every moment 
  • Experience in performing market and competition analyzes
  • Knowledge of the development and evaluation of customer-related KPIs in the field of digital products
  • Enthusiasm for agile methods (Scrum, Kanban)
  • Feel for innovative technologies and trends
  • good to very good knowledge of German and English
  • Traveling