Service Designer

As Service Designer, you’ll be a crucial member of this growing team, translating our deep expertise into digestible content while designing experiences for clients to activate behaviour change toward sustainable food systems.

CORE ROLE

• Serve as consulting client manager, workshop designer & facilitator
• Analyse client needs and organisational context to devise strategic approach for promoting behaviour change toward sustainable food
• Translate technical language around sustainable food issues into more layman, easily digestible content pieces for target audiences, together with MarComms lead
• Plan and strategise how to drive behaviour change among clients & stakeholders

EXPERIENCE AND SKILLS REQUIRED

• Cantonese working proficiency & ideally written Chinese translation ability
• Business acumen & passion for sustainability
• 7+ years experience in design thinking, innovation or sustainability consulting
• Strong combination of graphic design & Design Thinking training
• Outstanding facilitation & writing skills in diverse settings, across levels of seniority
• Skillful at simplifying content & designing infographics; Willing to learn new software
• Enthusiastic self-starter who enjoys working in a fast-paced small team
• Creative spirit, proactive & highly organised

DESIRABLE

• Degree in strategic design, sustainability, communications, business or similar
• Experience working with the foodservice and/or food-related sector