Service Designer

Vihara Innovation Network will be working to enhance the uptake of family planning services among young and low parity couples in Meghalaya. The project aims to create service design and systems design solutions building on gender-sensitive approaches to promote collaborative decision making between young men and women.

Over the course of 18 months, you will

• Conduct research and discover barriers and enablers of uptake
• Develop systems map, and beneficiary segments or personas
• Design tailored intervention strategies through rapid iterative prototyping and testing.
• Trial design interventions and implement them, and finetune them to produce a shift in outcome indicators.

This is a unique opportunity for designers and researchers to contribute to the entire cycle of innovation and deliver impact on the ground. Given the nature of the opportunity and the necessary outcome-based approach we are utilizing, project teams will make frequent visits to Meghalaya while otherwise working out of Delhi.

Location: Delhi/Meghalaya

Experience: 5 years

• Minimum 5 years experience in conducting research and participating in all aspects of design research—including planning, executing, analysis, synthesis, deliverable creation
• Minimum 2 years experience leading a mid-size team in this space

Date of Joining: Immediately

Educational Qualifications: Degree in Communication Design/ Systems Design/ Social Design/ Interaction Design/ User Experience Design/ Public Health/ Design Research/ Strategic Design Management