Service Designer
PeopleStrong
◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.SeniorExpand ▾
- Location
Mumbai, MH - RemoteNo
- Work Styleonsite
- SenioritySenior
- Experience6+ years
- TypeFull Time
- SalaryUnspecified
- IndustryAgency / Consultancy
- Posted281w ago
- ExpiresJuly 9, 2021
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.₹2.5mExpand ▾
From the 2026 Salary(+) Report
₹2.5m
median base salary
Based on 16 respondents
senior roles in India
About the job
Key Responsibilities:
o Lead Service Design processes end to end across different projects – design research, analysis and synthesis, ideation, prototyping and delivery.
o Understand user needs, business requirements and context for innovation through various Design Thinking methods.
o Passionate about service design and user centred design.
o An expert in using service design methods and tools and collaborating with other disciplines.
o Always looking for more effective ways to increase the impact of your work and you have demonstrably created real business impact with it.
o Capable to manage your own workload and flexible to adapt to changing demands.
o Co-create innovative concepts and solutions with multiple stake holders such as Design researchers, Interaction designers, Developers, Business Leaders and other process partners in the pharmaceutical ecosystem.
o Lead and perform customer research; plan, conduct and document interviews; lead workshop planning and facilitation; support “sense-making” and synthesis activities
o Drive the process of co-creation, and take the lead in elaboration of… ideas, concepts, journeys, blueprints; drive development and testing of prototypes; develop high quality presentations.