Skip to main content
ARCHIVEDFinanceFull Time

Junior Service Designer

Banco de Crédito BCP

Banco de Crédito BCP

◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Senior
Expand ▾
  • LocationPeru flagLima, Peru
  • RemoteNo
  • Work Styleonsite
  • SenioritySenior
  • Experience6+ years
  • TypeFull Time
  • SalaryUnspecified
  • IndustryFinance
  • Departmentlaboratory
  • Posted105w ago
  • ExpiresNovember 18, 2024
Skills
service designuser researchinterviewsqualitative researchworkshop facilitationinnovationforesightprototyping
Tools
miromicrosoft 365
Cross-Functional Partners
business stakeholders

We want your talent to join that of BCP, to continue being the bank that is constantly innovating, pioneering and digital. Together we will have the opportunity to generate a positive impact in our country, with the goal of helping Peruvians transform their plans into reality. Be part of our team as a Junior Service Designer ! #Join the BCP team

Do you already know what we Junior Service Designers do at BCP?

  • We are responsible for carrying out all initiatives related to service design that the laboratory requires.

Our main responsibilities are:

  • Research: development of interview guides, execution of interviews, analysis/fieldwork (observation, guerrilla interviews).
  • Presenting results: supporting your findings and recommendations to business leaders in a clear and concise manner.
  • Design and facilitation of workshops: prioritization, ideation, depending on what the challenge requires.
  • Design and execution of experiments: to validate/discard hypotheses raised in the research phase.
  • Bench marking / trend review / meta-analysis (from research).

You should apply for this role only if…

  • You have a Bachelor’s degree in Administration, Economics, Psychology, Industrial Engineering, Industrial Design, Communications, etc.
  • You have at least 6 years of experience in service design (or, secondly, any other design discipline)
  • You have experience with Miro or other collaborative tools
  • You have intermediate level experience with Excel.
  • You have experience in PPT, Keynote