ARCHIVEDTechnologyFull Time
Service Designer
Tsoft
◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-LevelExpand ▾
- Location
Huánuco - RemoteNo
- Work Styleonsite
- SeniorityMid-Level
- Experience3+ years
- TypeFull Time
- SalaryUnspecified
- IndustryTechnology
- Posted210w ago
- ExpiresNovember 18, 2022
Skills
service designproduct managementworkshop facilitationstoryboardingqualitative researchinterviewsfocus groupsdesk researchdata analysisjourney mappingservice blueprint
About the job
We are Tsoft Latam, a transnational company that offers IT services to various market sectors and we are currently looking for a Service Designer to take on new challenges and be part of our continuous expansion.
Requirements:
- Graduated from the career of Psychology, Communications, Administration, Marketing and related
- Demonstrated experience of more than 3 years designing services
- Experience in Designing Products, services and experiences ad hoc to market trends
- Experience using agile methodologies is essential
- Knowledge: service design and product desgin, design and facilitation of workshops
- Advanced level storyteller
Functions:
- Research through qualitative methodologies (interviews, focus, etc.)
- Desk research via the internet and other sources
- Analyze data and organize the researched information
- Map casuistry of the different scenarios found in the investigation
- Research and benchmark trends
- Develop resources and design tools customer journey maps, blueprints, service patterns.