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ARCHIVEDTechnologyFull TimeRemote

Service Designer

AUTODOC

AUTODOC

◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-Level
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  • LocationPortugal flagLisbon, Portugal
  • RemoteYes
  • Work Stylehybrid
  • SeniorityMid-Level
  • Experience1–3 years
  • TypeFull Time
  • SalaryUnspecified
  • IndustryTechnology
  • Posted72w ago
  • ExpiresJuly 13, 2025
Skills
user researchdata analysisjourney mappingservice blueprintprototypingdesign thinkingservice designproduct management
Benefits
health insuranceprofessional developmentflexible working
Cross-Functional Partners
product managementstakeholders

Responsibilities

Job Description

  • Work collaboratively with product team members and stakeholders to understand business needs and user requirements.
  • Participate in user research and user testing activities to gather insights and inform design decisions.
  • work independently in the creation of service design deliverables, such as user journey maps, service blueprints, and prototypes.
  • Stay up-to-date with emerging trends and best practices in service design and related fields.
  • Help develop and refine service design methodologies and processes.
  • Support the development of design presentations and reports for clients and stakeholders.

Requirements

  • Proven experience in user research and/or design thinking methodologies and/or product design 1-3 years
  • Broad knowledge in own discipline and other disciplines within the function
  • Proficiency in visualization
  • Strong communication and collaboration skills.
  • Ability to work on multiple projects and manage time effectively.
  • Certification in Design thinking or service design an advantage
  • At least Bachelor’s degree in Design, Marketing, Finance or similar
  • English – B2
  • Other EU languages an advantage

What do we offer?

  • Competitive salaries based on your professional experience
  • Meals Allowance
  • Fast growing international company with stable employment
  • Annual vacation of 22 working days and 1 additional day off on your birthday
  • Healthcare Insurance
  • Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
  • AUTODOC Corporate Discount (1,080 Euros per annum) to order parts for their own use at special discounted rate
  • Retail discounts of up to 75% on travel, technology, fashion and much more
  • Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
  • Free English and German language classes
  • Referral Program with attractive incentives
  • Flexible working hours and hybrid work