ARCHIVEDAgency / ConsultancyFull Time
Service Designer
Unison Consulting
◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-LevelExpand ▾
- Location
Singapore - RemoteNo
- Work Styleonsite
- SeniorityMid-Level
- TypeFull Time
- SalaryUnspecified
- IndustryAgency / Consultancy
- Posted143w ago
- ExpiresFebruary 26, 2024
Skills
service designuser researchinterviewsjourney mappingservice blueprintprototypinginteraction designstakeholder management
Cross-Functional Partners
product managementmarketingoperations
- Lead the end-to-end service design process, from research and ideation to implementation and evaluation
- Conduct user research activities, including interviews, observations, and journey mapping, to understand user needs and pain points
- Create prototypes and service blueprints to visualize and communicate service concepts to stakeholders
- Collaborate with internal stakeholders, including product managers, marketing, and operations, to align service design initiatives with business goals
- Guiding the design and development of the service from a holistic, user-friendly, business-strategic, and human-centered point of view
- ability to design interactive and technological solutions
- Analysis and strategic research