Service Designer

An expert in Service Design with at least four years of experience in design studios or consulting, working on high-impact products and clients. We are looking for a profile with strategic vision, who can navigate uncertain environments with ease, and who combines analytical, synthesis, and communication skills. We especially value experience in B2B and industrial environments.

And specifically, this is what you will do:

• Design strategies for digital products and omnichannel experiences with agile methodologies and user-centered design.
• Establish work processes and dynamics adapted to each project.
• Communicate ideas clearly and visually through deliverables such as presentations, user journeys, personas, etc.
• Conduct research with users and stakeholders through interviews, co-creation sessions, etc.
• Apply critical and creative thinking to solve complex challenges.
• Work with tools and methodologies such as service blueprints, business model canvas, or value proposition canvas.
• Design and facilitate strategic workshops with teams and clients.
• Collaborate with multidisciplinary profiles and client teams.
• Land the strategy in tangible proposals that connect with product design.

For that, we need you to have experience in…

• Service design in consulting, studios, or large companies.
• Projects for the creation or improvement of digital services or products.
• Interdisciplinary coordination with areas such as development or data.
• Identification and synthesis of business, technology and user needs.
• Qualitative research with users and stakeholders.
• Facilitation of sessions and workshops tailored to different profiles.
• Service mapping and experience visualization.
• Conceptualization of actionable design proposals.
• Definition and communication of value propositions.
• Creating high-impact presentations.

And it would be great if you also knew…

• Rapidly prototype in tools like Figma, Sketch, or InVision.
• Be fluent in both spoken and written English.
• Apply product design concepts to transform strategies into concrete solutions.

At Garage we like people who…

They take pride in their work, give their best, always have fun, are brave and take risks, learn from their mistakes, and love what they do.

Our attitude is defined by the passion with which we engage in our projects, the empathy and closeness we show toward our clients, and our ambition to go beyond what’s right.