Service Designer
Knightec Group
◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-SeniorExpand ▾
- Location
Solna, Sweden - RemoteNo
- Work Styleonsite
- SeniorityMid-Senior
- Experience3+ years
- TypeFull Time
- SalaryUnspecified
- IndustryAgency / Consultancy
- Departmentdesign & digital experience
- Posted28w ago
- ExpiresMay 11, 2026
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.SEK515kExpand ▾
From the 2026 Salary(+) Report
SEK515k
median base salary
Based on 30 respondents
mid roles in Sweden
Why this job is for you
We are looking for a business-driven service designer to join our Design & Digital Experience team in Stockholm. You want to create products and services that impact people’s lives for the better and work in close collaboration with designers, developers and customers. You appreciate the challenges and variety in customer projects – everything from public authorities to industrial companies. At the same time, you are curious to grow together with the team and contribute to our common development.
You will work within our Hardware & Design business area where we combine broad engineering expertise with deep specialist knowledge and a user-centric approach – to develop physical products and digital experiences all the way from concept to large-scale production.
Job Responsibilities
As a Service Designer, you are responsible for driving service design and UX work in complex projects, from early research to validated concepts. You will, among other things,:
- Lead service design work and UX in projects
- Identify and define user and business goals and design paths to get there
- Conduct qualitative research via interviews, field studies and user testing
- Develop concepts, service prototypes and user journeys across digital and physical touchpoints
- Facilitate idea generation, co-creation and prioritization workshops with teams, stakeholders and users
- Communicate the value of service design and promote user-centered practices in the organization
- Apply inclusive design principles throughout the service ecosystem
- Translate insights into service concepts that align user needs with business goals
- Visualize and present research, service blueprints, user journeys and strategies
- Collaborate cross-functionally with designers, developers, business managers and customers
Qualifications
We are looking for someone who has good collaboration skills, enjoys leading customer communications and is used to working both customer-driven and agile. You appreciate a professional and warm work environment where we support and inspire each other. In addition to your personal qualities, you need to have the following:
- Experience of working as a designer for several years
- Practical experience in planning and running service design projects, with documented results that have created business value with clear measurable goals.
- Fluent in Swedish and English, spoken and written