ARCHIVEDInsuranceFull Time
Service Designer
Helsana Insurance Company Ltd
◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-SeniorExpand ▾
- Location
Dübendorf, Zurich, Switzerland - RemoteNo
- Work Styleonsite
- SeniorityMid-Senior
- Experience3+ years
- TypeFull Time
- SalaryUnspecified
- IndustryInsurance
- Posted199w ago
- ExpiresFebruary 3, 2023
Skills
user researchservice designdesign thinkinghuman-centered designworkshop facilitationcustomer experienceux designproduct managementstakeholder managementagile
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.CHF90kExpand ▾
From the 2026 Salary(+) Report
CHF90k
median base salary
CHF82kCHF99k
LowHigh
Based on 10 respondents
mid roles in Switzerland
What’s waiting for you
- Analyzing customer needs and (further) developing our products and services
- Methodical management of cross-departmental projects with a focus on the customer perspective
- Carrying out and moderating workshops along the innovation process
- Anchoring of design thinking or human-centered design in the company and empowerment of employees
- Wide range of topics and interdisciplinary cooperation with various departments throughout the company
what you bring
- University degree (Uni/FH) and/or practical experience in the field of design thinking
- Several years of professional experience in the field of customer experience, service design, user experience, product management or similar
- Experience in working or managing cross-departmental projects
- Proven skills as a facilitator in leading workshops with different stakeholders
- Active customer orientation and strong communication skills as well as a motivating personality with an agile mindset