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ARCHIVEDAcademia and educationFull Time

Service Designer

ZHAW Zurich University of Applied Sciences

ZHAW Zurich University of Applied Sciences

◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-Level
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  • LocationSwitzerland flagZürich, Switzerland
  • RemoteNo
  • Work Styleonsite
  • SeniorityMid-Level
  • TypeFull Time
  • SalaryUnspecified
  • IndustryAcademia and education
  • Posted189w ago
  • ExpiresApril 14, 2023
Skills
service designdesign thinkingcustomer experiencebehavioral sciencequalitative researchquantitative researchproject management
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.CHF90k
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From the 2026 Salary(+) Report

CHF90k

median base salary

CHF82kCHF99k
LowHigh

Based on 10 respondents

mid roles in Switzerland

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Would you like to implement projects on customer experience, behavioral design, service design and agile working methods with a scientific foundation?

Your tasks

  • Participation in research and consulting projects with a focus on service design, customer experience management, behavioral design and consumer insights 
  • Support in the acquisition of third-party funds (federal government and companies) 
  • Taking on teaching and practice activities at the Bachelor’s and Master’s level and in further education 
  • Participation in the supervision of further education offers 
  • project management

Your profile

  • University degree (Master with at least 90 ECTS) 
  • In-depth knowledge or high affinity with questions of service design, customer experience management, behavioral economics and scaled business agility 
  • Solid experience in qualitative and/or quantitative survey and evaluation methods in the social sciences 
  • Knowledge of the application of new methods of service design, such as B. Design Thinking 
  • You have obtained a doctorate or are planning a doctoral project