ARCHIVEDFinanceFull Time
Service Designer
Financial Conduct Authority
◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-LevelExpand ▾
- Location
Leeds, United Kingdom - RemoteNo
- Work Styleonsite
- SeniorityMid-Level
- TypeFull Time
- SalaryUnspecified
- IndustryFinance
- Departmentuser centred design team
- Posted125w ago
- ExpiresMay 14, 2024
Skills
service designdesign thinkinghuman-centered designagilejourney mappingservice blueprint
Cross-Functional Partners
product managementdata scienceengineering
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.£45kExpand ▾
From the 2026 Salary(+) Report
£45k
median base salary
£41k£52k
LowHigh
Based on 109 respondents
mid roles in United Kingdom (UK)
The team/department
This role sits within the User Centred Design Team within the Digital Delivery Hub. We are part of the Data, Technology & Innovation (DTI) Division leading the FCA in harnessing the power of data and advanced analytics to transform financial regulation.
What you will be doing (the role)
As a Service Designer at the FCA you will work within a specialist user-centred design (UCD) team to provide expert service design delivery to emerging multi-disciplinary digital product teams, for new and existing products and services that help our users achieve their goals:
- Help teams to see their service through a people lens with a design state of mind, helping them to map and discover opportunities to improve the life of users
- Design service improvements through the use of data, design thinking and agile ways of working to solve problems, test ideas quickly, iterate what you do and embed a learning culture
- Develop journey maps, service blueprints and other artefacts that best communicate systems, opportunity, and vision to varying audiences
- Support the development and growth of our design community of practice