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ARCHIVEDGovernmentFull Time

Lead Service Designer

Department for Work and Pensions

Department for Work and Pensions

◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Lead
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  • LocationUK flagScotland
  • RemoteNo
  • Work Styleonsite
  • SeniorityLead
  • Experience6+ years
  • TypeFull Time
  • SalaryUnspecified
  • IndustryGovernment
  • Departmentservice design
  • Posted254w ago
  • ExpiresNovember 29, 2021
Skills
service designuser researchdata analysisstakeholder managementstrategic designpolicy design
Cross-Functional Partners
product managementprogramme managementpolicylegal
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.£75k
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From the 2026 Salary(+) Report

£75k

median base salary

£68k£88k
LowHigh

Based on 69 respondents

lead roles in United Kingdom (UK)

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As a Lead Service Designer, you’ll:

• Be an advocate for best practice in service design, lead on cross-government design projects and keep up to date with industry changes.

• Play an active leadership role in the Service Design team, providing expert advice and guidance to lead the adoption of best practice, whilst building a strong and collaborative service design culture.

• Lead on the development of the service design community within the department and across the government, whilst helping to shape service design career paths.

• You’ll assure the quality of service design across teams and its alignment to departmental goal, using research, data and other evidence to translate user needs into whole services (including non-digital parts).

• Work closely with product owners, programme directors, policy, legal and other senior stakeholders to help to build teams, solve problems and develop strategy.

Responsibilities

The responsibilities are outlined in the job description above.