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ARCHIVEDTechnologyFull Time

Lead Service Designer

Ascendion

Ascendion

◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Lead
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  • LocationLondon flagLondon, United Kingdom
  • RemoteNo
  • Work Styleonsite
  • SeniorityLead
  • Experience5+ years
  • TypeFull Time
  • SalaryUnspecified
  • IndustryTechnology
  • Posted35w ago
  • ExpiresMarch 24, 2026
Skills
service designcustomer experienceuser researchsynthesissystems mappingservice blueprintprocess mappingworkshop facilitationstoryboardingdigital transformationorganizational design
Cross-Functional Partners
service designproduct managementbusiness stakeholders
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.£75k
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From the 2026 Salary(+) Report

£75k

median base salary

£68k£88k
LowHigh

Based on 69 respondents

lead roles in United Kingdom (UK)

Explore Full Report →

Essential:

● 5 years of experience as Service Designer, CX Strategy.

● Strong hands-on experience in discovery research, synthesis, systems mapping, and service blueprinting.

● Ability to independently execute assigned discovery and design tasks with minimal supervision.

● Experience translating complexity into structured insights and design frameworks.

● Strong communication, facilitation, and storytelling skills.

● A portfolio or case studies demonstrating practical application of service design to solve real business problems.

Nice to Have:

● Experience working within enterprise or consulting environments.

● Exposure to service transformation, process improvement, or operational design initiatives.

● Familiarity with opportunity prioritization or impact assessment frameworks.

● Experience collaborating closely with senior designers, product, and business stakeholders.