ARCHIVEDHRFull Time
Service Designer
LHH
◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-SeniorExpand ▾
- Location
London, United Kingdom - RemoteNo
- Work Styleonsite
- SeniorityMid-Senior
- Experience4+ years
- TypeFull Time
- SalaryUnspecified
- IndustryHR
- Departmentdigital transformation
- Posted57w ago
- ExpiresOctober 20, 2025
Skills
service designhuman-centered designuser researchprototypingaccessible designjourney mappingservice blueprintpersonasworkshop facilitationdesign sprintsstakeholder managementagile
Cross-Functional Partners
ux designuser researchproduct managementengineering
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.£45kExpand ▾
From the 2026 Salary(+) Report
£45k
median base salary
£41k£52k
LowHigh
Based on 109 respondents
mid roles in United Kingdom (UK)
The Role
As a Service Designer, you will:
- Lead and contribute across the full service design lifecycle, from research and ideation to prototyping and delivery.
- Champion user-centred design and accessibility, applying GDS standards and inclusive practices.
- Produce clear design artefacts such as user journeys, service blueprints, personas, and service concepts.
- Facilitate workshops, design sprints and ideation sessions with stakeholders and users.
- Work closely with multidisciplinary teams (UX, research, product, engineering) in an agile environment.
What We’re Looking For
- Proven experience delivering service design in complex environments.
- Strong understanding of GDS service standards and agile delivery.
- Ability to create and present design outputs clearly to diverse audiences.
- Excellent stakeholder engagement skills and ability to manage competing priorities.
- SC Clearance, or eligibility to obtain (UK resident for 5+ years).
This is a great opportunity for a Service Designer who thrives in fast-paced environments, wants to make a difference to user experiences, and is looking for career growth within digital transformation.