ARCHIVEDGovernmentFull Time
Service Designer
Trafford Council
◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-LevelExpand ▾
- Location
England - RemoteNo
- Work Styleonsite
- SeniorityMid-Level
- TypeFull Time
- SalaryUnspecified
- IndustryGovernment
- Departmentdigital transformation team
- Posted239w ago
- ExpiresApril 29, 2022
Skills
user researchservice designcustomer experiencestakeholder management
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.£45kExpand ▾
From the 2026 Salary(+) Report
£45k
median base salary
£41k£52k
LowHigh
Based on 109 respondents
mid roles in United Kingdom (UK)
About the Role
Your main priorities will be:
- Work across the Digital Transformation Team, Council departments and with residents, to understand, articulate and incorporate the needs of people in service re-design and digital transformation activity.
- Champion and advocate user-centred design across the council.
- Coach and upskill others understanding of user-centred design.
- Work collaboratively with Council departments to scope new service design processes and projects.
- Provide specialist advice and direction on the full end-to-end customer journey experience with digital services to deliver improved service outcomes and efficiencies.
- Compile user research into actionable insights and lead design activities that build on these findings.
- Make the case for design decisions, explaining and communicating ideas to senior stakeholders to build consensus