ARCHIVEDAgency / ConsultancyFull TimeRemote
Senior UX designer
UpMail
◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.SeniorExpand ▾
- Location
United Kingdom - RemoteYes
- Work Styleonsite
- SenioritySenior
- Experience5–10 years
- TypeFull Time
- Salary$250/day
- IndustryAgency / Consultancy
- Posted54w ago
- ExpiresNovember 10, 2025
Skills
service designdesign thinkingux designuser researchjourney mapping
Cross-Functional Partners
salescustomer service
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.£60kExpand ▾
From the 2026 Salary(+) Report
£60k
median base salary
£50k£69k
LowHigh
Based on 148 respondents
senior roles in United Kingdom (UK)
What we’re looking for
A UX designer who can combine service design thinking with pragmatic UX design. You care about user needs, simple journeys, and iterating in small steps.
5-10 years experience in UX or service design roles.
You’re excellent at mapping journeys and aligning services to real user goals.
You know how to balance constraints: when to design inside them, when to challenge them.
You prefer clarity over polish: first service design is most important, then UX.
You enjoy lightweight, consistent UIs that “just work.” We aren’t aiming for UI polish for its own sake.
You work iteratively, shipping thin vertical slices to validate workflows rather than designing horizontally across the whole product.
You communicate clearly, in writing and diagrams. You help your peers see problems and solutions.
You want to be part of a small, friendly team of people who ship things. We have a great working culture and sustainable pace.
Specific responsibilities for this level
- 30% service design + UX research: refining customer goals, creating journey maps, and stress-testing workflows. Working closely with our sales and support team as user proxies, and customers themselves.
- 30% UX/UI design: producing pragmatic, lightweight designs that feel consistent and simple.
- 30% experimentation and collaboration. You’ll work closely with our CTO to co-ordinate technical planning with UX understanding.
- 10% improving team practices: process reflection, design documentation, and contributing to better product alignment.