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ARCHIVEDFinanceFull TimeRemote

Senior Service Designer

M&T Bank

M&T Bank

◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-Senior
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  • LocationUSA flagNew York, United States
  • RemoteYes
  • Work Styleremote
  • SeniorityMid-Senior
  • Experience4+ years
  • TypeFull Time
  • Salary$118k – $128k
  • IndustryFinance
  • Departmentux design team
  • Posted117w ago
  • ExpiresSeptember 1, 2024
Skills
service designux designinteraction designinformation architectureservice blueprintjourney mappingchange managementdigital transformation
Tools
figmamiro
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.US$108k
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From the 2026 Salary(+) Report

US$108k

median base salary

US$90kUS$130k
LowHigh

Based on 57 respondents

mid roles in United States (US)

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DESCRIPTION:

Design software services at scale across the UX design team; visualize software architecture through diagrams and representations that illustrate product experiences and product lifespan; perform Interaction Design, Service Design, and Information Mapping of backend development processes using Agile; design and implement user experience strategies; evaluate strategies and policies to ensure business requirements are being met; provide change management and transformation support by advising and conducting efforts that provide direction for business units; design technical programs using Figma and Miro, touchpoints, touchpoint inventory, services, products, service blueprint, journey, end to end, and back and front stage. Position eligible for 100% remote work.

QUALIFICATIONS:

Minimum requirements: Bachelor’s degree (or foreign equivalent) in Computer Science, Engineering, or a related technical field, and four (4) years of experience performing Interaction Design using Agile; Information Mapping using Agile; and designing technical products.