ARCHIVEDAgency / ConsultancyFull Time
Service Designer
Photon
◆Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-LevelExpand ▾
- Location
New York, United States - RemoteNo
- Work Styleonsite
- SeniorityMid-Level
- TypeFull Time
- SalaryUnspecified
- IndustryAgency / Consultancy
- Posted123w ago
- ExpiresJuly 15, 2024
Skills
service designuser researchusability testingjourney mappingservice blueprintprocess mappingprototypingwireframingux designcustomer experience
Tools
figma
Cross-Functional Partners
product managementengineeringdesignbusiness stakeholdersux design
◆Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.US$108kExpand ▾
From the 2026 Salary(+) Report
US$108k
median base salary
US$90kUS$130k
LowHigh
Based on 57 respondents
mid roles in United States (US)
Description:
- Collaborate with stakeholders, including product managers, developers, designers, and business analysts, to define service requirements and objectives.
- Lead end-to-end service design projects, from initial research and ideation to prototyping and implementation, ensuring alignment with user needs, business goals, and brand objectives.
- Conduct user research, usability testing, and customer journey mapping to gain insights into user behaviors, pain points, and preferences.
- Define service blueprints, wireframes, and interactive prototypes to visualize and communicate design concepts effectively.
- Collaborate with UX/UI designers, developers, and content strategists to create intuitive and visually appealing user interfaces that enhance the overall service experience.
- Ability to quickly map out processes (in Figma) from stakeholders and look at optimizing experiences.
- Help solve design challenges that may hamper client and customer experiences.
- Previous experience as a UX/UI Designer is beneficial
- A design portfolio and must be able to walk through their work