Service Designer

Service Designers at Disney is a creative problem solver who looks to collaborate inclusively throughout your process and evolve the way Disney operates. We expect a Service Designer II to work on projects from the ground up and optimizing existing solutions, with in-depth knowledge about the latest design trends and technologies. S/he is passionate about the craft of tying together human, digital, and physical interactions overtime to create a truly differentiated experiences for our users across all of DMED’s products.

Responsibilities:

– You will define services and experiences for our digital products
– You will collaborate with a diverse set of stakeholders
– You will work closely with teammates to apply design thinking to understand people’s needs, look holistically at consumer interactions, and constantly iterate user journey forward
– You will be present design work to stakeholders and partners

Basic Qualifications:

– 3+ years of relevant industry experiences
– You have experiences building differentiation, loyalty, and long-term business value by meeting users’ needs and exceeding their expectations
– You have a strong understanding of user-centered design principles and best practices
– You are a self-motivated, problem solver
– You can communicate complex concepts clearly and persuasively
– You are hungry for innovation, eager to challenge the status quo
– You have an interest in and aptitude for learning new technologies and design skills
– You have a strong work ethic, are reliable, adaptable, and work well with others
– You can focus your efforts by choosing the most impactful moments to design
– You have strong knowledge of design tools such as Figma, Sketch, and Adobe Creative
Suite