Service Design Analyst

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

• Degree or diploma in Service Design, or an equivalent combination of related experience and education.
• Training and/or experience specializing in one of the following: design research, information architecture, content strategy, interaction design or prototyping.

Preference may be given to applicants with any of the following:

• Experience in client engagement related to planning and implementation of service design projects.
• Experience in developing and defining standards, guidelines and procedures.
• Experience in training and supporting implementation of standards and tools.
• Experience in providing technical advice to management on implementation recommendations for meeting business requirements.
• Experience conducting co-design workshops with staff and end users to generate insight from diverse groups of stakeholders.
• Experience in Agile Teams